Privacy Policy

Privacy Policy

Effective Date: March 31, 2026

At ONRON, we are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our Staffordshire-based boutique.

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following data:

  • Personal Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Details: All transactions are processed through secure, third-party encrypted payment gateways. ONRON does not store your full credit or debit card information on our servers.

  • Device Information: We automatically collect data about your device, including your IP address, browser type, time zone, and information about the "cookies" installed on your device.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders (including shipping and returns).

  • Communicate with you regarding your order status or customer service inquiries.

  • Screen for potential risk or fraud.

  • Provide you with marketing updates and promotional offers (only if you have opted-in to our newsletter).

3. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third parties to help us operate our business:

  • Service Providers: Such as shipping carriers (to deliver your clothes) and payment processors.

  • Compliance: We may share your information to comply with applicable UK laws and regulations or to respond to a lawful request for information.

4. Your Rights (UK & EU GDPR)

As a UK-based business, we respect your rights under the UK GDPR:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Correction: You can ask us to update or correct any inaccurate information.

  • Deletion: You have the right to request that we delete your personal information (the "right to be forgotten").

  • Opt-out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember items in your shopping bag, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect some features of our website.

6. Data Retention

When you place an order with ONRON, we will maintain your Order Information for our records for as long as necessary to provide our services and meet legal, tax, or reporting requirements.

7. Contact Us

For more information about our privacy practices, or if you have questions or a complaint, please contact our support team in Stafford: