Shipping Policy

Shipping Policy

Thank you for shopping at ONRON. We are proud to offer reliable worldwide shipping from our headquarters in Stafford, England. Our mission is to deliver high-quality fashion to your doorstep, wherever you are in the world.

1. Shipping Rates & Delivery

We strive to keep our shipping costs simple and transparent. Shipping is calculated at checkout based on your total order value:

Shipping Method Order Value Cost Estimated Delivery
Standard International Over €80.00 FREE 7–14 Business Days
Standard International Under €80.00 €4.50 7–14 Business Days

Please note: Delivery times are estimates and may vary depending on your local postal service and customs processing times.

2. Processing Time

  • All orders are processed within 1–3 business days (Monday – Friday, excluding UK bank holidays).

  • Once your order has been dispatched, you will receive a confirmation email containing a tracking number so you can follow your package's journey.

  • During peak seasons or promotional sales, processing may take up to 5 business days. We appreciate your patience.

3. International Customs, Duties, and Taxes

As ONRON is based in England (United Kingdom), please be aware of the following for international orders:

  • Import Fees: Your order may be subject to import duties and taxes (including VAT) once a shipment reaches your destination country.

  • Responsibility: ONRON is not responsible for these additional charges. They are the sole responsibility of the customer and are determined by your local customs office.

4. Shipping Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for items shipped to an incorrect address provided by the customer. If you spot an error after placing your order, please email us immediately at iwrs9898@outlook.com.

5. Lost or Missing Packages

If your tracking information shows "Delivered" but you have not received your package, please check with your neighbors or your local sorting office. If the package remains missing after 48 hours, please contact our support team.

Contact Our Support Team

If you have any questions regarding the status of your shipment, our team in Stafford is here to help: